Privacy policy

Privacy policy

This policy explains how Steadfast Roofing Ltd collects and uses your personal information when you use this website or contact us.

What we collect

  • Details you give us in our quote form or by phone: your name, phone number, postcode and details of the work you need.
  • Basic website usage data collected through cookies and analytics, such as pages visited and how you arrived at the site (for example, from a Google ad).

How we use it

  • To respond to your enquiry, arrange visits and provide quotes.
  • To carry out and manage any work you ask us to do.
  • To measure and improve our website and advertising.

Our lawful basis is your consent and our legitimate interest in responding to enquiries and running our business. We never sell your information.

Who we share it with

Only with service providers who help us run the website, handle form submissions and measure advertising (such as our hosting provider and Google). They process data on our behalf and must keep it secure.

How long we keep it

We keep enquiry details for as long as needed to deal with your request and any follow-up work, and customer records for as long as required for accounting and guarantee purposes.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it, by calling 07916 614 291. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

We use cookies to understand how visitors use the site and to measure the results of our advertising. You can block or delete cookies in your browser settings.